How Hackers are Turning Tech Support Into a Threat (WSJ article)

https://www.wsj.com/tech/cybersecurity/how-hackers-are-turning-tech-support-into-a-threat-8c0837b1?mod=djemCybersecruityPro&tpl=csThis is an excellent and informative article about the impact of successful social engineering efforts by hackers.

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